Yumi strives in providing the best customer service to meet every individuals needs. She enjoys making a difference in helping clients better their financial situation and strongly believes in honesty, efficiency, and professionalism. Yumi makes sure that every client feels comfortable and informed throughout the entire loan process. She is excited to be part of a great team at Vantage Mortgage Group.

Client Feedback:

"Yumi was always professional and did an excellent job helping me with my refinance. She was never pushy! I have had 3 loans in my life and Yumi was the most efficient and personable loan consultant I have had. My loan process was almost flawless. To top it off, Yumi's follow up after the process ended was excellent. I highly recommend Yumi Chang." - Susan E.

"Very consistent and thorough, I appreciated that you kept in contact but you were not pushy. We were very pleased, you will be highly recommended. Thanks for a good job!" - Judy S.

"Yumi was very professional and thorough. Yumi addressed my concerns in a very respectful way and did not lose her temper. She always contacted me right away when I had questions or concerns either on the phone or email. It was nice to talk to a person!" - Koryn M.

"Yumi Chang was very helpful, professional, and prompt. I am sure I wasn't her only customer, but she made me feel like I was number one." - Alaina B.

"Yumi is excellent and very helpful. She explained all charges and was able to find us a great rate." - Thomas and Mercedes S.

"We are very satisfied customers and would not hesitate in recommending Yumi to others. We already have!" - Mark and Georganne C.

"Yumi was the underlying reason to work with your company. She is knowledgeable but not pushy. Yumi gets my recommendation. She beat out half a dozen of your competition and got our loan through with no issues." -C. Mooney

"Mrs. Chang was fantastic! Very professional, yet friendly, knowledgeable, competent, and easy to contact. What more could one ask?" - Willard and Dorothy Perkins